Testimonials from Customers of Morses Club Agents

Our business is based on the relationship between our Agents and their customers and all of the Agents we spoke to said that getting to build relationships with customers was their favourite part of the role.

Agents aren't just there to collect repayments, they're there to listen and really help people. Here is what a few of our customers had to say about their Agents.*

He has become a friend, makes me feel like I have known him for a long time and he really makes it all easy.

Because she comes she has time to talk to me and she has a laugh and is jolly and I'm 70 years old and don't get a lot of company and she makes me feel comfortable.

He is just so friendly; he has a chat and banter with you. He's brilliant.

They are approachable and you can talk to them about anything.

She is just so good as she calls regularly and lets us know if she's running late. Nothing is too much trouble. She is brilliant. It goes a long way having good customer service.

Clear in what you ask for, trustworthy, kind people.

We go way back. He's brilliant. I cannot stress enough how brilliant he is.

The agents explain all the details fully, they're very friendly and they always work around the times I can do.

She's a very nice person she asks if I need anything and she always has whatever I need or might need and she always tells me what I can and can't have and she's very welcoming and comforting which I like

He's very helpful I can ask him anything and get a truthful answer and he is very friendly.

If you'd like to find out more about becoming a Morses Club Agent, have a look at what we're looking for.

* Based on a customer survey conducted by Mustard Research Limited, November - December 2014