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Managing your loan

Managing your loan well could improve your credit rating and help you to borrow more in the future.

Here are some useful things to know about Morses Club to help you with your loan management. If you follow these steps and manage your loan well, you may be able to borrow more in the future.

Make your repayments on time

You will arrange a date and time each week with your Customer Support Associate to collect your repayments. It is important to pay these on time to avoid going into arrears. If you make your repayments on time, then it will increase your chances of borrowing in the future and could improve your credit rating.

Ways to pay

Customer Support Associate

Your Customer Support Associate will visit your home to collect your repayments at a time and date to suit you.


On the Morses Club Customer App, which allows you to make a payment online.


Over the phone with our friendly customer service team based in the UK.

Make the repayments in full

Continually meeting your repayment amounts may increase the chances of you being approved for future credit. If you frequently pay lower than the set amount, then your account may go into arrears. Talk to your Customer Support Associate if you cannot make your full repayments.

Missing or late payments - what to do

If you miss a payment the first thing you should do is talk to your Customer Support Associate. We know that sometimes life can get on top of you, and we do not charge for missed or late payments. Try to talk to your Customer Support Associate in advance if you feel that you may have to miss a payment, and they will help you to arrange a more manageable repayment plan. Websites like Stepchange and Citizens Advice are also good places to look if you are struggling to manage your debt.

Charges and interest

We don’t charge any missed or late payment fees and will always try to help you work out an individual payment plan, if you find yourself in financial difficulty. Our interest is fixed - so your repayments will not go up and you know exactly what you will pay back each week.

Paying your loan off early

If you make overpayments on your loan you can request this to be applied as an early partial settlement, of which you may be entitled to an early settlement rebate. You should talk to your Customer Support Associate if this is something that you are interested in.

Taking out another loan

If you are an existing customer and you want to take out another loan with us, then you should talk to your Customer Support Associate. You may be eligible to borrow between £200 and £1500.

If you have been a customer with us for a while and have had additional loans, we could offer you a lower interest rate on your next loan. The reduced interest rate for existing customers with 5 or more loans is 450.50% for the 39 week loan option and 322.14% on the 52 week loan option. For existing customers who have had 10 or more loans with us, the reduced interest rate is 398.31% for the 39 week loan option and 299.33% on the 52 loan option. To find out more, speak to your Customer Support Associate.

We hope this helps, if you have any more questions, please see our FAQ section. You can also speak to your Customer Support Associate or contact our Customer Services Team and we will be happy to help.

If you increase your borrowing, you may be extending the terms of your debt and increase the total amount you repay.