Our loan agents
Our agents are very important to us - here's a little more information about who they are and what they do
At Morses Club we have around 2000 agents who operate all over the UK. All of our agents understand how the home credit industry works, so whether they're new to the industry or have been collection agents for years, they're well equipped to help you out. Our agents are people who are based in your community. Many used to be our customers so they know how having a Morses Club loan works
What do loan agents do?
Morses Club agents are the people who collect your loan repayments. They also complete your loans with you and hand over your cash. They play a very important part in our service as they are the people who deal directly with our customers. They are there to answer your questions and help you deal with any issues you may have over your loan period.
Being a Morses Club agent
All of our agents are self employed and responsible for their own customers. They are carefully selected and are provided with extensive training and support to enable them to understand your needs. We go to great lengths to ensure that both customers and the agents feel safe, comfortable and confident. We look for people who are friendly and approachable as we know that trust and great customer service are crucial to our business.
Contacting your agent
You will be able to contact your agent directly, over the phone and in person when they collect your repayments each week. You can contact your local branch or our customer service team if you would like to discuss anything about your agent.
We pride ourselves on the friendly, personal service we provide. We would not be able to provide this without our agents. If you're interested in the work that our agents do take a look here in more detail - we're always on the lookout for great people to work with us!