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New customers

Frequently asked questions

You do not need to be a homeowner to be eligible for a cash loan from Morses Club. We are able to provide unsecured loans for tenants in private, council and housing association properties, as well as people living in other circumstances.

Not necessarily, we try to help everyone whatever your circumstances. As part of the application process, we will undertake a credit search to help assess your suitability for a loan.

You can apply using our simple online application form. You will receive a response within minutes letting you know if you’ve been initially approved for one of our cash loans. Once you’re initially approved someone from your local branch will be in touch to discuss visiting you and finalising your application.

New customers can borrow up to £400. When you take out a loan with Morses Club you know exactly how much you will repay each week and how much you’ll pay overall. If you need to borrow from us again in the future, you may be able to borrow more money, subject to approval.

Any information you share with us will be treated confidentially. We are bound by General Data Protection Regulations (GDPR) and we will only discuss details of your loan with you, never with other family members or friends unless you instruct us otherwise.

A home credit lender provides unsecured, cash loans – typically £100 to £1500 – through a network of local agents. The agents deliver the money directly to customers' homes with a call every week to collect repayments.

Here at Morses Club, we offer you a service that is simple, convenient, flexible and transparent.

You will start paying the money back 7 days after you receive your loan. You will be given a payment card where all your repayments are recorded so you always know where you are with your Morses Club account.

If you need to miss a payment you should try and let your agent know in advance. You are able to make one-off repayments to bring your account up-to-date. If you frequently miss repayments someone from your local branch would be in touch to work with you towards an alternative payment plan that works for you.

At Morses Club, we put our customers first. We offer small repayments which are collected from your home at a time to suit you. You will have your own agent who will be there to answer any questions and help you with any future credit you may need. We are flexible and will deal with each of our customers on an individual basis.

We do not charge an early settlement fee if you would like to settle your account early. If this is an option for you then you should speak to your agent.

This is an example of one of our loans and the costs involved -

Representative Example

  • £200 loan repayable over 33 weeks at £10 per week,
  • Rate of interest 102.4% p.a fixed;
  • Representative 433.5% APR
  • Total amount payable is £330

After you are approved in principle for a loan – this happens once you’ve filled out the online application form – your local branch will contact you and arrange 'for an agent to visit you. How long it takes for an agent to visit depends on how many agents operate in your area. It also depends on how long it takes the branch to be able to contact you – so make sure you keep your phone on.

When the agents comes round they will finalise you loan, which includes undertaking an affordability check. If you pass your affordability check, they will then give you your cash. The whole process could take less than two days; however it may take a little longer than this.

Yes – a credit check is carried out after you fill in the online application form, and it will tell you in less than a minute whether you have been successful or not.

Credit and affordability checks are necessary so that we can assess your suitability for one of our loans, based on your situation and taking into account any credit history you may have. We consider those with less than perfect credit ratings, so do not be put off!

When you fill out our online application form you will not be asked to provide any documents. If you are approved in principle, when the agent visits they will need to see some ID – this could be a passport or a driving license.

They'll also need to see evidence of income, and where possible outgoings too. This is needed as part of our affordability assessment to help make sure your loan is manageable for you. The full list of documents we accept as proof of income/outgoings can be found here.

The agent will call round at a time that is convenient for you – this will be arranged by yourself and your local branch manager over the phone. After your initial meeting when your loan is finalised, you can arrange a time with your agent to collect your weekly repayments.

Should you need to change the date/time of your weekly collection you can do so by contacting your agent.

Customers love Morses Club

Morses Club
5/5 Trustpilot review 5/5 stars Everything is so straight forward . Everything is so straight forward and my collector is so very helpful. I would wholehartedly recomme... 5/5 Trustpilot review 5/5 stars My agent is really nice & friendly My agent is really nice & friendly, Always on hand to help 5/5 Trustpilot review 5/5 stars This is an amazing company and the… This is an amazing company and the staff go above and beyond to help you in any way they can 5/5 Trustpilot review 5/5 stars Very good People to deal with friendly… Very good People to deal with friendly and nice.I can't say anything negative about Morses because e... 5/5 Trustpilot review 5/5 stars I have been with morses for years and… I have been with morses for years and never had any problems I would definitely recommend them 5/5 Trustpilot review 5/5 stars Brilliant friendly service Brilliant friendly service. You are well looked after. 5/5 Trustpilot review 5/5 stars my agent is the best my agent is the best! really listens to my needs and bends over backwards to accommodate me! great... 5/5 Trustpilot review 5/5 stars My agent is always friendly and bends… My agent is always friendly and bends over backwards to help if i have an issue. 5/5 Trustpilot review 5/5 stars Excellent service Excellent service. Very helpful. Highly recommend A* 5/5 Trustpilot review 5/5 stars I like this firm because it is so…easy... I like this firm because it is so sraightforward and made so easy to complete application by the ag... 5/5 Trustpilot review 5/5 stars Absolutely professional Absolutely professional, and my agent is a really lovely compassionate woman, would highly recommend... 5/5 Trustpilot review 5/5 stars Excellent and professsionl Excellent and professsion at all time. 5/5 Trustpilot review 5/5 stars I have been a member of morses for over… I have been a member of morses for over 2 years now, easy to apply for a loan, friendly and discree... 5/5 Trustpilot review 5/5 stars I find this company excellent I find this company excellent. Have had no problems and they are alwsys pleasant, courteous and will... 5/5 Trustpilot review 5/5 stars Used for years Used for years. No complaints. Friendly helpful and there when you need them.
Rated 9.3 out of 10 based on 1313 reviews. See some of the reviews here. Powered by trustpilot