New customer loans
You can now apply for a doorstep loan online and if approved, receive your Morses Club loan from your Customer Support Associate or directly to your bank account. Find out more on how this works below.
How can I apply for a loan?
You can apply using our simple online application form. You will receive a response within seconds letting you know if you've been initially approved for one of our cash loans.
If your application for a loan has been initially accepted, one of our Customer Support Associates will then be in touch to discuss the amounts, costs and rates associated with your loan application as well as the key features of the agreement with you. To accept this, you will need to register to the Morses Club Customer App where you can read through and accept the Loan Comparison and the Pre Contract Credit Information (PCCI) documents within 3 hours (after this time, the new loan offer will be removed). You will also need to provide details of the bank account you would like the money to be transferred to.
Once approved we'll send the money straight to your bank account. This needs to be a bank account that can receive faster payments.
When will I get my money?
It takes 2 hours for approved loans to be funded, between the hours of 8am and 10pm. The funds can only be transferred after you have read and accepted the loan documents on the App.
Will I need to provide any documents?
When you fill out our online application form you will not be asked to provide any documents. If you are approved in principle for a loan, we may need to see some ID – this could be a passport or a driving license.
This will depend on the outcome of our checks.
We may also need to see evidence of income if this cannot be verified by our auto checking system, and where possible outgoings too. This is needed as part of our affordability assessment to help make sure your loan is manageable for you.
The full list of documents we accept as proof of income/outgoings can be found here.
How much can I borrow?
Do I need a bank account?
You don't need a bank account as we can arrange for a Customer Support Associate to visit your home to facilitate your loan and repayments. Although, if preferred, loans can be issued to a nominated bank account. Faster payment loans, however, do require a bank account.
Nominate a bank account and we will transfer the money straight to your account through Faster Payments, it will usually appear within 2 hours (subject to time of acceptance).
How do I access the Customer App?
If you've not registered for the App yet, you can register here. You can also find out more information about it here.
Does my bank accept Faster Payments?
Most banks will accept faster payments, including the following;
The Access Bank UK, Atom Bank, Barclays, BFC Bank, Bó, Citi Bank, ClearBank, Clydesdale Bank, The Co-operative Bank, CreDec, Danske Bank, Ebury, Elavon, HSBC, LHV, Lloyds Bank, Metro Bank, Modulr, Monzo, N26 Bank, Prepay Solutions, Revolut, Santander, Spectrum Credit Union, Starling Bank, Transfer Wise, TSB, Turkish Bank UK, Virgin Money.
Please note, a very small number of UK accounts such as some savings accounts, do not accept Faster Payments. You can use the sort code checker, to see if your account will accept them.
Can I still choose to have my loan in cash delivered to my door?
Yes, we are a provider of doorstep loans which means that it can be arranged for a local Customer Support Associate to issue your loan at your door, subject to affordability.
What do I do if I've not received my loan?
If you've not received your money, please contact our Customer Service Team and they will be able to help you further.
When do I start paying the money back?
You will start paying the money back 7 days after you receive your loan. You can keep track of your loan online via the Morses Club Customer App.
How do I make loan repayments?
- Contact your Customer Support Associate – Simply call your Customer Support Associate and they can take the payment via debit card over the phone
- Contact our Customer Service Team – You can contact the Customer Service Team on 0330 0450719 and they will take the payment over the phone.
- Pay online – The Morses Club Customer App allows you to make a payment online. If it's the first time you are making a payment this way, you can watch our video guide on how to make one.
What happens if I miss a payment?
If you need to miss a payment you should try and let your Customer Support Associate know in advance. You are able to make one-off repayments to bring your account up-to-date. If you frequently miss repayments your local Customer Support Associate would be in touch to work with you towards an alternative payment plan that works for you.
What happens if I want to settle my account early?
We do not charge an early settlement fee if you would like to settle your account early. If this is an option for you then you should speak to your Customer Support Associate.
How much will my loan cost me?
To see a full breakdown of all the costs of your loan, check out our loan calculator to see how much you want to borrow and for how long. See below for example of one of our loans and the costs involved -
- £400 loan repayable over 39 weeks at £18.96 per week,
- Rate of interest 113.46% p.a fixed;
- Representative 498.78% APR,
- Total amount payable is £739.44
For more information, read our Fees and Charges FAQs here.
Can I keep my account private from other members of my household?
Any information you share with us will be treated confidentially. We are bound by Data Protection Act 2018 and we will only discuss details of your loan with you, never with other family members or friends unless you instruct us otherwise.
How is Morses Club different from other lenders?
At Morses Club, we put our customers first. We offer small fixed repayments which you can make via your Customer Support Associate or online via our Morses Club Customer App. You will have your own Customer Support Associate who will be there to answer any questions and help you with any future credit you may need. We are flexible and will deal with each of our customers on an individual basis.
Do Morses Club do credit checks?
Yes – a credit check is carried out after you fill in the online application form, and it will tell you in less than a minute whether you have been successful or not.
Credit and affordability checks are necessary so that we can assess your suitability for one of our loans, based on your situation and taking into account any credit history you may have. We consider those with less than perfect credit ratings, so do not be put off!
Does it matter if I have defaults, CCJs or poor credit?
Not necessarily, we try to help everyone whatever your circumstances, so if you have defaults, CCJs or poor credit you will still be considered. As part of the application process, we will undertake a credit search to help assess your suitability for a loan.
Can I get a Morses loan if I receive benefits?
At Morses Club, we will consider your loan application even if you receive benefits. You may be able to borrow between £200 and £1000 if you are a new customer, with weekly loan repayments to make it easier and more convenient to repay. When we receive your loan application, we carry out credit checks and affordability assessments to ensure the loan is manageable for you. Click here to see how affordable our cash loans are.
Do I have to be a homeowner to get a loan from Morses Club?
You do not need to be a homeowner to be eligible for a cash loan from Morses Club. We are able to provide unsecured loans for tenants in private, council and housing association properties, as well as people living in other circumstances.
If you have any questions about our application process, check our FAQs section or contact us and we'll be happy to help.