1. Home
  2. How it works
  3. FAQs
  4. Existing customers

Existing customers

Frequently asked questions

As an existing customer, you may be eligible to take out additional loans with us, subject to approval. If you would like to apply for an additional loan you should discuss this with your agent who will take you through your options.

If you need to miss a payment you should try and let your agent know in advance. You are able to make one-off repayments to bring your account up-to-date. If you frequently miss repayments someone from your local branch will be in touch to work with you towards an alternative payment.

If you want to change the date or time your agent calls round you should discuss this with them directly. They will always try to visit at a time that suits you and can be flexible with this when required.

We do not charge an early settlement fee if you would like to settle your account early. If this is an option for you then you should speak to your agent.

As an existing customer, you may be eligible to borrow more money from us. This is not a guarantee however, and how much you are able to borrow as an existing customer depends on the way that you handle your existing loan.

Customers love Morses Club

Morses Club
5/5 Trustpilot review 5/5 stars 5 stars definitely Yes 5 stars would recommend this company. I’ve had a few loans with this company & never A probl... 5/5 Trustpilot review 5/5 stars My agent gives first class service… My agent gives first class service she’s there for me when you need to know anything about your acc... 5/5 Trustpilot review 5/5 stars Good money easy repayments Excellent… Good money easy repayments Excellent team of staff many thanks 5/5 Trustpilot review 5/5 stars fantastic company fantastic company 5/5 Trustpilot review 5/5 stars Was hesitant about using this service… Was hesitant about using this service at first but after a consultation with a very knowledgeable... 5/5 Trustpilot review 5/5 stars Very good service and good agents Very good service and good agents 5/5 Trustpilot review 5/5 stars Loan Agent lovely and simple process no messing about 5/5 Trustpilot review 5/5 stars Letter So friendly,always listen if any concerns and work with you if in difficult in payments. Never let m... 5/5 Trustpilot review 5/5 stars I have been a customer for years and… I have been a customer for years and have always had excellent customer satisfaction with no complai... 5/5 Trustpilot review 5/5 stars Great loan company There are a great company would recommend them to anyone. 5/5 Trustpilot review 5/5 stars Excellent! Excellent! Friendly, helpful, in every way 5/5 Trustpilot review 5/5 stars nice And helpful The company is very good and easy to talk to about anything to do with loan and the customer service... 5/5 Trustpilot review 5/5 stars Very help staff Very help staff 5/5 Trustpilot review 5/5 stars Get help from them very friendly Get help from them very friendly 5/5 Trustpilot review 5/5 stars My agent is polite My agent is polite , helpful and a pleasure to know, Morses club is a great company
Rated 9.2 out of 10 based on 1345 reviews. See some of the reviews here. Powered by trustpilot