Our Contact Details

If you would like to get in touch with us here at Morses Club, please see our contact information below:

Write To Us -

Morses Club, Kingston House,
Centre 27 Business Park,
Woodhead Road,
Birstall, Batley
WF17 9TD

Call Us -

0330 045 0719

Email us

If you would prefer to email us, please use our email form.

Customer Service Complaints Handling Procedure

Here at Morses Club we pride ourselves on our standards of customer service and fully observe the standards of 'Treating Customers Fairly' as set out by the FCA.

If you wish to make a complaint about our products or services, the first thing you should do is discuss the matter with your agent. They will review your complaint with a member of our management team and, if the matter can be resolved at local level, will aim to get your complaint resolved within 7 days

If you are unhappy with the resolution you are offered or continue to be dissatisfied with the service you are experiencing, please contact our Customer Services Manager at:

Morses Club, Kingston House,
Centre 27 Business Park,
Woodhead Road,
Birstall, Batley
WF17 9TD

We always hope that we can resolve any issues you raise and we always aim for complete customer satisfaction. However, if we are unable to resolve your complaint within 8 weeks you can refer it to the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR

Company Information

  • Creditor - Morses Club Limited, authorised and regulated by the Financial Conduct Authority
  • Registered in England
  • Registered Company Number 06793980
  • Registered Address:
    Morses Club Ltd.
    Kingston House,
    Centre 27 Business Park,
    Birstall, Batley
    WF17 9TD

Representative Example:

£100 loan repayable over 34 weeks at £5.00 per week, Rate of interest 70% fixed; Representative 466.4% APR, Total Amount Payable is £170.